The UK's No.1 Zoho CRM Experts
What is a CRM?
A Customer Relationship Management (CRM) system is a tool that helps businesses manage and analyse customer interactions and data throughout the customer lifecycle. The primary goal of a CRM is to improve business relationships with customers, streamline processes, and increase profitability. Here is what a Zoho CRM can do for you:
- Centralise Customer Information: Store all customer data in one place, accessible to your entire team.
- Improve Customer Service: Provide quick access to customer information, enabling more efficient and personalised service.
- Enhance Sales Management: Track leads, manage sales pipelines, and forecast sales.
- Facilitate Marketing Efforts: Plan, execute, and analyse marketing campaigns.
- Boost Customer Retention: Track customer interactions to identify and address issues before they lead to churn.
- Streamline Operations: Automate repetitive tasks and processes to save time and reduce errors.
Helping you succeed with Zoho CRM
Whether you are facing a challenge or looking to grow your Zoho CRM, we can assist you. No matter what, we will help you achieve your goals and guide you on your Zoho journey.
With over 100 years of accumulative experience between us in Zoho CRM development, integration and customisation, we can help you:
- Improve decision making by automating and optimising your sales process
- Learn how to get best out of Zoho CRM with training tailored to you and your organisation
- Integrate Zoho CRM with other cloud systems, such Microsoft Office 365, Google Workspace or Xero
- Create efficient sales, marketing and operational databases for putting the customer at the heart of your business processes
- Reduce the administrative burden by automating routine tasks and freeing you up to do what you do best
Achieve More with Zoho CRM
Comprehensive Features
Customisable and Scalable
Zoho CRM is highly customisable, allowing you to tailor the system to meet your specific business needs. As your business grows, Zoho CRM scales with you, ensuring that you always have the right tools to manage your customer relationships.
Integration with Zoho Ecosystem
One of the standout features of Zoho CRM is its seamless integration with other Zoho applications and third party software. This integration ensures that your business operations are streamlined, with data flowing smoothly across different functions.
User Friendly Interface
Zoho CRM is designed with the user in mind, offering an intuitive and easy to navigate interface. This user friendly design means that your team can quickly adopt and start using the CRM without extensive training.
Advanced Analytics and Reporting
Zoho CRM provides powerful analytics and reporting tools that help you gain insights into your sales performance, customer behavior, and overall business health. These insights enable you to make data driven decisions that can drive growth and efficiency.
Continuous Innovation
A few examples of what we can do for you
Automated customer communication
Automating your sales process communications to your leads and prospective customers. Automatically keeping them up to date with progress of their enquiry or purchase.
Manage operational processes with custom modules
Run specific operational processes in Zoho CRM by running through your customers in Zoho CRM. Examples include assigning work to other employees and tracking progress of jobs until completion. Mix in some approval processes and workflow automations and you have a powerful business process automation tool.
Provide Key Intel about your business
Provide key Business Intelligence (BI) into what is happening at your organisation. We can help create reports and dashboards which allow you to make informed business decisions.
