Zoho CRM Plus - Ascent Business

The UK's No. 1 Zoho CRM Plus experts

Zoho CRM Plus is an all in one customer engagement suite designed to elevate your business operations and customer relationships to the next level. If you have just learned about Zoho CRM and are curious about what more Zoho has to offer, Zoho CRM Plus is the perfect next step.

This suite of integrated applications provides comprehensive tools to enhance every aspect of your customer interaction, from sales and marketing to customer support and analytics.

What is Zoho CRM Plus

Zoho CRM Plus is an integrated suite of applications that extends the capabilities of Zoho CRM, offering a unified platform to manage all customer facing functions. It combines advanced Zoho CRM functionalities with other Zoho Applications for sales, marketing, customer support, project management, and analytics, providing a holistic approach to customer engagement.

As your partner, we will tailor these solutions to meet your exact requirements, ensuring they align perfectly with your business objectives and enhance your overall performance.

Discover the Power of Zoho CRM Plus

Unified Customer Experience

Zoho CRM Plus brings all your customer interaction channels into one platform. Whether it is through Email, WhatsApp, Social media, Live chat, or Phone calls, you can manage and analyse all customer interactions from a single interface using Zoho CRM and Zoho Desk.

Advanced Analytics

With Zoho Analytics in Zoho CRM Plus, you gain access to powerful analytics tools that provide deep insights into your business performance. Track key metrics, analyse trends, and generate detailed reports to make data driven decisions that drive growth and efficiency.

Marketing Automation

Zoho CRM Plus includes Zoho Campaigns and Zoho Social for robust marketing automation. These tools help you plan, execute, and measure marketing campaigns more effectively. Automate email marketing, social media campaigns, and lead nurturing processes to reach your audience at the right time with the right message.

Enhanced Collaboration

Collaborate seamlessly across departments with integrated project management and team collaboration tools like Zoho Projects and Zoho Desk. Zoho CRM Plus allows your sales, marketing, and support teams to work together more efficiently, ensuring everyone is on the same page and working towards common goals.

Superior Customer Support

Deliver exceptional customer service with the Zoho CRM Plus integrated help desk and support ticketing system using Zoho Desk. Track, prioritize, and resolve customer issues quickly and efficiently. Ensuring high levels of customer satisfaction and loyalty.

Mobile Accessibility

Stay connected with your customers on the go. Zoho CRM Plus offers robust mobile apps, such as Zoho CRM Mobile and Zoho Desk Mobile, that allow you to manage your customer relationships, access data, and collaborate with your team from anywhere, at any time.

*Disclaimer : This is an affiliate link. By using it, you’ll receive an additional 30 days free, and we may earn a commission.

Zoho SalesIQ

Zoho SalesIQ is a live chat and visitor tracking software.

Monitor website visitors in real time.
Provide instant support and answer queries.
Automatically score leads based on interactions.

Zoho CRM

Zoho CRM is a customer relationship management software.

Track and manage leads and contacts.
Automate sales processes and follow ups.
Generate reports on sales performance.

Zoho Desk

Zoho Desk is a help desk software for managing customer support.

Organize and manage customer inquiries.
Automate repetitive tasks and workflows.
Offer support via email, phone, social media, and chat.

Zoho Projects

Zoho Projects is a project management software.

Create and track tasks and milestones.
Share documents and communicate with the team.
Log time spent on tasks.

"Working closely with Ascent Business on a number of projects to customize apps to our unique needs has been great. We have been able to improve efficiency internally, have more control over our processes and receive better management information at the same time. Ascent Business understands what we are trying to achieve and are able to give real advice to get the most out of the platforms - they are our IT department."

Liam Clancy

Co-Founder - Plus Heat Ltd

"We needed a cost-effective, extremely user-friendly, and adaptable CRM to grow with us. We decided to go with Zoho the team at Ascent Business Solutions. The experience has been outstanding. The implementation was smooth, and Indy, Ascent's Consultant was great at understanding our needs and tailoring the CRM accordingly. We highly recommend the Zoho product along with Ascent Business’s skills and support"

Danielle Paul

Sales & Project Manager - Vinco Sales

"Ascent have become a genuine partner in the growth of our business. The breadth and depth of the Ascent technical knowledge has ensured they have been able to tailor solutions to our very specific bespoke and exacting needs. Based on previous experience and research, I have not found any other firms in Ascent's niche with the ability to match this end-to-end service."

Simon Bottle

Managing Director - DV Global GmbH

Automated customer communication

Ascent can help you bring your customer communication journeys to life using Zoho CRM combined with Zoho Campaigns.

Connect your Zoho system to custom third party apps

We have experience of integrating Zoho apps to a wide variety of other business tools such as Xero and mailchimp.

If you have bespoke tools for your business, contact us if you want to connect it to your Zoho apps.

Adding customer facing chatbots to your business

We can help you create chatbots for your business to talk to your customers. Our customers often want these to handle first line support and customer enquiries.

Zoho CRM Plus (NTZ)