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Stay Ahead with Zoho CRM’s Q1 2025 Updates | Ascent Business Analysis

Stay Ahead with Zoho CRM’s Q1 2025 Updates | Ascent Business Analysis

Ascent Business is dedicated to providing businesses with the best Zoho solutions to drive efficiency and growth. As a leading Zoho Premium Partner, we’re excited to share the latest Zoho CRM updates from Q1 2025. These enhancements are designed to improve customer relationships, streamline sales operations, and boost your bottom line. For a full breakdown of Zoho’s official updates, visit their CRM updates page or contact us to tailor these tools to your business.


Enhanced WhatsApp for Business Integration

Stay connected with your customers through Zoho CRM’s enhanced WhatsApp integration, now featuring threaded replies and audio previews. Automate templates for consistent messaging by exploring Zoho’s best practices for collaboration tools.


New Channel: Line Integration

Expand into Asian markets with Line integration, allowing direct CRM prospecting. Manage conversations and attachments seamlessly using Zoho’s channel integration guide.


Account-Based Marketing (ABM): Unlock Opportunities

Target high-value accounts using RFM analysis and firmographics with Zoho’s ABM add-on. Discover how to implement ABM strategies for cross-selling success directly from Zoho’s resources.


CPQ Enhancements: Streamlining Sales Quotes

Personalize quotes faster with custom CPQ modules. Explore Zoho’s CPQ features to integrate guided selling into your workflow.


Kiosk Studio Updates

Control kiosk setups with cloning and reordering tools. Review Zoho’s Kiosk Studio documentation for advanced configurations.


Spam Call Management

Block spam calls directly in Zoho CRM’s telephony system. Learn more about telephony integration options to protect your team’s time.


Microsoft Teams Integration

Host meetings and make calls via Microsoft Teams within CRM. Follow Zoho’s integration setup guide to streamline collaboration.


Subform Enhancements

Simplify data entry with pinned columns and adjustable widths. Optimize your setup using Zoho’s data management tips for subforms.


Smarter Formula Fields

Enable real-time calculations with auto-refresh formulas. Master Zoho formula fields to track deals and customer churn effectively.


Team Selling and Revenue Split

Track team contributions and split revenue fairly with Zoho’s collaboration tools for transparent workflows.


Forecasting Enhancements

Predict trends with Zia AI-powered anomaly detection. Dive into Zoho’s forecasting documentation to refine your sales strategy.


Advanced Data Visualization Tools

Visualize metrics using Sankey, Treemap, and Cluster charts. Customize your analytics with Zoho’s chart customization guide.


Refined Data Sharing Rules

Clone rules and apply filters for secure data access. Ensure compliance with Zoho’s security best practices for data sharing.


Dashboard Filters: Drill Down with Ease

Analyze region or product performance instantly. Optimize your dashboards using Zoho’s dashboard configuration tips.


Custom Rollup Summaries

Tailor summaries to industry needs. Learn how to aggregate data accurately with Zoho’s rollup summary guide.


Client Script Expansion

Automate subforms and portals with scripts. Access Zoho’s developer resources for client scripts to build dynamic workflows.


QuickML: Build Custom AI Solutions

Create no-code ML models for unique challenges. Leverage Zoho’s QuickML documentation to implement AI-driven automation.


Voice of the Customer (VoC) Enhancements

Integrate multi-channel feedback for holistic insights. Set up VoC tracking with Zoho’s sentiment analysis guide.


Why Choose Ascent Business?


As a Zoho Premium Partner, we specialize in customizing the Zoho One Suite for your unique needs. From implementation to training, we ensure you leverage every update efficiently.

Get Started: Book a consultation with our team or explore our Zoho services to transform your operations in 2025.

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