Zoho customers want to know that the consultants they’re working with are qualified to help them get the most out of their investment in Zoho products. So this year Zoho launched an accreditation scheme for partners on a range of Zoho Apps to do just that. The first European accreditation course took place in Amsterdam in June this year.
We want to congratulate Edward Rochford, Tabish Alam and Indy Tak of Ascent Business for getting some of the highest scores across the region and achieving Level 2 qualifications in Zoho CRM, Zoho Analytics, Zoho Projects and Zoho Desk.
- Zoho CRM is a core application in the Zoho suite of applications and allows you to manage your customers and prospect as well as record your sales activity and transactions.
- Zoho Analytics is a Business Intelligence and Data Analysis platform which brings together different sources of information to give you deeper insights into your business.
- Zoho Projects is a project management tool which follows the traditional waterfall project management methodology. It can also be used to log issues such as bugs tracking and managing changes on a project.
- Zoho Desk gives you a helpdesk management capability to let your service or support team handle issues and tickets raised by customers. It is packed with features including an externally accessible knowledge base, a self-help portal and much more.
You can rest assured that when you require assistance with Zoho applications, the team at Ascent Business is ready and able to provide a quality, affordable service.
