Salesforce CRM Analytics

Get data-driven insights, increase your close rates and AI-powered predictions in one platform.

Salesforce CRM Analytics provides contextual insights and predictions to drive higher engagement of your customers in one AI-powered platform. This software helps you drive outcomes at scale, and make informed business decisions with intelligent recommendations for each industry.

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How Our Consultants Can Help You

At Ascent, we design CRM solutions tailored to your business model, which supports data-driven insights and forecasting.

Our consultants can help you:

Implement and customise Salesforce CRM Analytics to align with your business goals.

Integrate the Industry Apps to tailor your analytics for specific industry use cases.

Create dashboards and analytics to track your campaign performance and ROI.

Train your team to use the Salesforce CRM and adopt new workflows.

Why Choose Salesforce CRM Analytics?

Intelligent Apps

Get out-of-the-box analytics of your customer experiences, which integrates with Marketing, Sales and Service Clouds.

Industry Apps

Customise analytics and AI experiences to your specific industry use case with prebuilt applications.

Einstein Discovery

Business Intelligence AI which forecasts key drivers and outcomes, automate your workflows with these predictions.

Action Framework

Schedule meetings, add to campaigns, view opportunity records and take mass actions with Salesforce Flow.

Collaboration

Collaborate with your team on reports, dashboards and CRM Analytics insights without leaving Slack.

Contextual Insights

Create a comprehensive experience by adding predictive insights to your customer record pages.

Client Success Stories

“The team at Ascent helped us to effectively configure and launch Zoho CRM to our 170 users globally. We really appreciate all the support, will continue using them and would not hesitate to recommend Ascent Business to other businesses.”

Ady Coombes

Global Account Director, Grass Roots

“Ascent business took away all the pain of specifying and building a database and now we have a product that works the way we want it to work, and taught us how to maintain it in the process. We could not have achieved this without the experience and knowledge of the Ascent team.”

Lucy Jeffery

Marketing Manager, AET

“Ascent Business played a fabulous role in helping us set up and progress with Zoho CRM. We plan to purchase another service pack and continue to work together to maximise the results that Zoho can provide. I would recommend Ascent Business to everyone.”

Paul Cochrane

Director - VTEC Solutions Ltd

“It is early days but the adoption of Zoho with the support of Ascent could potentially transform our business process and ultimately help us win more sales.”

Lucy Jeffery

Marketing Manager - AET

“We used Ascent to help us make the leap to Zoho CRM from our old provider and we found them to be extremely helpful and knowledgeable, not just actioning our requests but offering better ways of doing it.”

Elliott Herrod-Taylor

CEO & Founder - The Bunch Ltd

“I commissioned Ascent to implement an integrated Zoho CRM solution for my rather complex training organisation. They were patient in listening to my demanding and lengthy requirements. My new customised CRM from Ascent gave me the confidence to understand, cleanse and use my data effectively and manage my Business more efficiently.”

Becki Coombe

Managing Director - The Learn2Group

“Insequa have worked with Ascent for a number of years. The team are highly reactive to our needs and our dedicated Technical Manager has been very helpful in building bespoke elements inside Zoho that allow us to communicate seamlessly with other software programs.”

Peter Hamilton

Director - Insequa Ltd

Get Started with
Salesforce CRM Analytics

Forecast your business growth with an AI-powered platform, with support from one of our consultants at Ascent.

Book an introductory call