Privacy Policy
Privacy Policy
1. Purpose of this Privacy Policy
This Privacy Policy applies between you, the user of this website, and Ascent Business Solutions Ltd, the owner and provider of this website.
Ascent Business Solutions Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all personal data collected by us or provided by you in relation to your use of the website.
This Privacy Policy should be read alongside our Terms and Conditions, which can be found at: https://ascentbusiness.co.uk/terms-conditions
Please read this Privacy Policy carefully.
For the purposes of the UK General Data Protection Regulation (UK GDPR), Ascent Business Solutions Ltd is the data controller.
Company details:
Ascent Business Solutions Ltd
Registered company number: 10985787
Registered Office: 45 Tanners Lane, Coventry, England, CV4 9HX
Registered in England and Wales
Email: support@ascentbusiness.co.uk
2. Definitions and Interpretation
In this Privacy Policy, the following definitions are used:
Data
Collectively all information that you submit to Ascent Business Solutions Ltd via the website. This includes personal data as defined under Data Protection Laws.
Cookies
A small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website.
Data Protection Laws
Any applicable law relating to the processing of personal Data, including the UK GDPR and related legislation.
GDPR
The UK General Data Protection Regulation.
Ascent Business Solutions Ltd
We or us.
UK and EU Cookie Law
The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or you
Any third party that accesses the website and is not employed by, or providing services to, Ascent Business Solutions Ltd.
Website
The website that you are currently using https://ascentbusiness.co.uk/, and any associated sub-domains.
In this Privacy Policy, unless the context requires a different interpretation:
a) The singular includes the plural and vice versa;
b) References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
c) A reference to a person includes firms, companies, government entities, trusts and partnerships;
d) “including” is understood to mean “including without limitation”;
e) Reference to any statutory provision includes any modification or amendment of it;
f) The headings and sub-headings do not form part of this Privacy Policy.
3. Scope of this Privacy Policy
This Privacy Policy applies only to the actions of Ascent Business Solutions Ltd and users with respect to this website. It does not apply to any external websites linked from our website including, but not limited to, any links we may provide to social media.
4. Data Collected
We may collect the following personal data from you:
- Name
- Contact details (email addresses, telephone number)
- IP address (automatically collected)
- Browser type and version (automatically collected)
- Operating system (automatically collected)
5. How We Collect Data
We collect data in the following ways:
- Data you provide directly to us
- Data collected automatically through your use of the website
6. Data You Provide to Us
We may collect your data in a number of ways, for example:
- When you contact us via the website, by email, telephone, or post
- When you register for an account with us
- When you complete surveys that we use for research purposes
- When you make payments to us.
- When you subscribe to or receive our marketing communications
- When you use our services
7. Data Collected Automatically
When you use the website, we may automatically collect:
- IP address
- Date, time, and frequency of access
- Pages viewed and interactions with website content
This data helps us improve website functionality and user experience.
8. Cookies
We use cookies in accordance with applicable cookie laws. Non-essential cookies will only be used where you have provided consent via our cookie settings. You can manage or disable cookies at any time through your browser settings or via our cookie settings.
This website uses cookies to distinguish you from other users and to improve your experience when browsing the website.
Cookies are small text files that are stored on your device when you visit a website. They help us understand how the website is used and enable certain functionality.
We use the following types of cookies:
Strictly necessary cookies – These are required for the operation of the website and cannot be switched off.
Analytics cookies – These help us understand how visitors interact with the website so we can improve its performance.
Functionality cookies – These remember choices you make to improve your experience.
Please note that disabling cookies may affect the functionality of the website.
9. How We Use Your Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. We may use your data for the following purposes:
- Internal record keeping
- Improving our products and services
- Responding to enquiries
- Sending marketing communications
- Market research and website optimisation
10. Lawful Bases for Processing
We process personal data under the following lawful bases:
- Consent – For marketing communications and non-essential cookies
- Contract – Where processing is necessary to provide our services
- Legitimate interests – To operate and improve our business, respond to enquiries, and maintain website security
- Legal obligation – Where required by law
You may object to processing based on legitimate interests at any time (see section headed “Your Rights” below).
11. Marketing Communications
We will only send marketing communications where permitted by law.
- Soft opt-in applies where you have previously engaged with us and we market similar services
- Explicit consent is required for other electronic marketing
You may withdraw your consent at any time by contacting support@ascentbusiness.co.uk
or using the unsubscribe link in our emails.
12. Who We Share Data With
We may share your data with:
- Employees, agents, and professional advisers
- Third-party payment providers
- Relevant authorities where required by law
All data sharing is carried out in accordance with this Privacy Policy and applicable law. We do not transfer personal data outside the United Kingdom.
13. Data Security
We use appropriate technical and organisational measures to protect your data, including:
- Access controls and authentication of a unique user name and password
- Secure systems and hosting
- Staff awareness and confidentiality obligations
- Procedures to handle suspected data breaches
If you believe your data has been misused or accessed without authorisation, please contact support@ascentbusiness.co.uk immediately.
14. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, tax, or regulatory requirements. Where possible, data is securely deleted or anonymised once no longer required.
15. Your Rights
You have the following rights in relation to your Data:
a) Right to Access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information.
b) Right to Correct – the right to have your Data rectified if it is inaccurate or incomplete.
c) Right to Erase – the right to request that we delete or remove your Data from our systems.
d) Right to Restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
e) Right to Data Portability – the right to request that we move, copy or transfer your data.
f) Right to Object – the right to object to our use of your Data including where we use it for our legitimate interests.
To exercise your rights, please contact support@ascentbusiness.co.uk.
If you are dissatisfied with how we handle your data, you may lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk
It is important that the data we hold about you is accurate and up-to-date. Please keep us informed if your data changes during the period we hold it.
16. Children’s Data
This website is not intended for use by children under the age of 16, and we do not knowingly collect personal data from children.
17. Links to Other Websites
This website may provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.
18. Changes of Business Ownership and Control
Ascent Business Solutions Ltd may from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Ascent Business Solutions Ltd. If Ascent Business Solutions Ltd is sold, transferred, or merged, personal data may be transferred to the new owner in accordance with this Privacy Policy.
19. General
You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of the Privacy Policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
20. Changes to This Privacy Policy
Ascent Business Solutions Ltd reserves the right to update this Privacy Policy from time to time. Any changes will be immediately published on the website, and you are deemed to have accepted the terms of the Privacy Policy on your first use of the website following the changes.
You may contact Support by email at support@ascentbusiness.co.uk.