Salesforce Commerce Cloud

Salesforce Commerce Cloud helps you deliver seamless shopping experiences across web, mobile, in‑store and marketplaces – all from one AI‑powered platform. This platform unifies your product data, storefronts, customer profiles and order management, enabling you to scale your e-commerce operations and drive revenue with personalised experiences.

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What Salesforce Commerce Cloud Helps You Achieve

Deliver consistent shopping experiences across every channel
Personalise product recommendations with AI
Manage product data, pricing and inventory in one unified platform
Build fast, flexible storefronts using headless commerce APIs
Automate order management, fulfilment and customer communications
Improve conversion rates with real‑time insights and optimisation

How Our Salesforce Consultants Help You

At Ascent, we design Salesforce Commerce Cloud solutions around your commercial goals – not a one-size-fits-all template.

We help you:

Implement and customise Commerce Cloud.

Build unified product, pricing and inventory models.

Integrate Commerce Cloud with your CRM, ERP and fulfilment systems.

Create dashboards for sales performance, conversion and customer behaviour.

Train your team to manage storefronts, promotions and workflows.

Advanced Capabilities Inside Salesforce Commerce Cloud

Unified Commerce Platform: Manage storefronts, products, pricing and inventory from one central system.
AI‑Driven Personalisation: Deliver tailored product recommendations and dynamic content across channels.
Headless Commerce APIs: Build flexible, fast storefronts using composable commerce architecture.
Order Management: Automate fulfilment, returns and customer communications with real‑time updates.
Omnichannel Experiences: Connect web, mobile, in‑store and marketplace journeys seamlessly.
Commerce Intelligence: Use real‑time analytics to optimise merchandising, promotions and conversion.

Why Choose Salesforce Commerce Cloud?

Unified Commerce Platform

Manage products, pricing, inventory and storefronts in one place.

AI‑Driven Personalisation

Deliver personalised recommendations and dynamic content at scale.

Headless Commerce

Build flexible, fast storefronts using APIs and composable architecture.

Order Management

Automate fulfilment, returns and customer communications.

Omnichannel Experiences

Connect web, mobile, in‑store and marketplace journeys.

Commerce Intelligence

Optimise merchandising and conversion with real‑time analytics.

Client Success Stories

“The team at Ascent helped us to effectively configure and launch Zoho CRM to our 170 users globally. We really appreciate all the support, will continue using them and would not hesitate to recommend Ascent Business to other businesses.”

Ady Coombes

Global Account Director, Grass Roots

“Ascent business took away all the pain of specifying and building a database and now we have a product that works the way we want it to work, and taught us how to maintain it in the process. We could not have achieved this without the experience and knowledge of the Ascent team.”

Lucy Jeffery

Marketing Manager, AET

“Ascent Business played a fabulous role in helping us set up and progress with Zoho CRM. We plan to purchase another service pack and continue to work together to maximise the results that Zoho can provide. I would recommend Ascent Business to everyone.”

Paul Cochrane

Director - VTEC Solutions Ltd

“It is early days but the adoption of Zoho with the support of Ascent could potentially transform our business process and ultimately help us win more sales.”

Lucy Jeffery

Marketing Manager - AET

“We used Ascent to help us make the leap to Zoho CRM from our old provider and we found them to be extremely helpful and knowledgeable, not just actioning our requests but offering better ways of doing it.”

Elliott Herrod-Taylor

CEO & Founder - The Bunch Ltd

“I commissioned Ascent to implement an integrated Zoho CRM solution for my rather complex training organisation. They were patient in listening to my demanding and lengthy requirements. My new customised CRM from Ascent gave me the confidence to understand, cleanse and use my data effectively and manage my Business more efficiently.”

Becki Coombe

Managing Director - The Learn2Group

“Insequa have worked with Ascent for a number of years. The team are highly reactive to our needs and our dedicated Technical Manager has been very helpful in building bespoke elements inside Zoho that allow us to communicate seamlessly with other software programs.”

Peter Hamilton

Director - Insequa Ltd

Use Cases for Salesforce Commerce Cloud

Unified Shopping Experiences: Deliver consistent experiences across web, mobile, in‑store and marketplaces.
AI‑Powered Merchandising: Use predictive insights to optimise product recommendations and promotions.
Headless Storefronts: Build fast, flexible digital storefronts using APIs and composable commerce.
Order & Fulfilment Automation: Automate fulfilment, returns and customer notifications.
B2B & B2C Commerce: Support complex pricing, catalogues and account‑based purchasing.

How Salesforce Commerce Cloud Improves Your Processes

Centralised Product Inventory Management: Manage product data, pricing and stock levels from one unified platform.
Faster Storefront Deployment: Launch new storefronts quickly using headless APIs and reusable components.
Better Customer Experiences: Deliver personalised journeys across every touchpoint.
Enhanced Operational Efficiency: Automate fulfilment, returns and customer communications.
Real‑Time Revenue Insights: Track conversion, sales performance and customer behaviour instantly.

Get Started with Salesforce Commerce Cloud

Build unified, AI‑powered shopping experiences - book a free call with Ascent’s experts today.